WGU Consumer Information Guide

Consumer Information Guide

Amendments to the U.S. Higher Education Act require institutions participating in federally funded financial aid programs to make information about the institution available to current and prospective students. This web site contains a list of sources of information for students, employees and the university community. Please contact the Student Services team at 877-435-7948 or studentservices@wgu.edu with additional questions or if you need help accessing any of this information.

Academic Programs

Student Services: 877-435-7948 or studentservices@wgu.edu

Degrees and Programs: Complete listing of academic programs including the Degree Plan requirements and Program Guidebooks.

Academic Program Improvement


Title II of Higher Education Act


Transfer Students

Copyright Infringement Policies and Sanctions

Student Diversity

Retention and Graduation Rates

Graduate Success

State Authorization

Consumer Complaint Process

WGU Institutional Catalog

Student Support Services

Student Services: 877-435-7948 or studentservices@wgu.edu

Disability Services 877-435-7948 X5922 or ADAsupport@wgu.edu

Alumni and Career Services

FERPA (Family Educational Rights and Privacy Act)

Security Report

Substance Abuse Prevention and Counseling Services

Student Code of Conduct and Academic Authenticity

Withdrawal Procedures

Term Breaks

WGU Complaint and Grievance Policy

Voter Registration


Financial Aid

Financial Aid Office: 877-435-7948 or financialservices@wgu.edu

Financial Aid Overview


Veterans Benefits

How to Apply for Financial Aid

Maximum Loan Eligibility

Your Rights and Responsibilities

Satisfactory Academic Progress Policy

Disbursements Policy

Loan Terms

Exit Counseling Information

Cost of Attendance

Institutional Refund Policy

Tuition and Fees Charges

Return of Title IV (R2T4) Policy

Net Price Calculator

Experimental Site Initiative — Responsible Borrowing Initiative

College Navigator

Schema Markup for WGU Texas Logo

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